Ticket info
| Ticket number | 20117 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 18/07/2018 19:31 |
| Ticket close time | 23/08/2018 15:14 |
| Affected Link | INFN - LNGS - Assergi (AQ) -- PoP Bologna-Morassutti backup |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' sul link di backup (PoP Bologna-Morassutti) |
| Problem fixer | Supplier |
| Problem start | 18/07/2018 17:51 |
| Problem end | 19/07/2018 13:45 |
| Subject | INFN - LNGS - Assergi (AQ) -- PoP Bologna-Morassutti backup |
| History | 18/07/2018 19:31 Effettuata segnalazione operatore. 24/07/2018 16:22 Connettivita' ripristinata. |
| Problem fix | causa disservizio link SDH tra L'Aquila e Pescara. |