Ticket info
| Ticket number | 20007 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 20/06/2018 09:25 |
| Ticket close time | 16/07/2018 17:46 |
| Affected Link | IIS Ferrara - Mazara del Vallo -- PoP Mazara-Cantù |
| Affected Service | |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | User |
| Problem start | 20/06/2018 09:03 |
| Problem end | 21/06/2018 12:15 |
| Subject | IIS Ferrara - Mazara del Vallo -- PoP Mazara-Cantù |
| History | 20/06/2018 09:25 Aperto ticket 16/07/2018 17:46 Chiuso ticket |
| Problem fix | Ripristinata FEM |