Ticket info
| Ticket number | 20001 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 19/06/2018 11:15 |
| Ticket close time | 14/08/2018 12:15 |
| Affected Link | |
| Affected Service | |
| Problem type | Fault |
| Problem description | Manutenzione programmata sul link indicato. Prevista un'interruzione di circa 4 ore. |
| Problem fixer | Supplier |
| Problem start | 31/07/2018 01:00 |
| Problem end | 31/07/2018 06:00 |
| Subject | T-09s3-4: PORTOGRUARO -- PoP TS1 [dark fiber] |
| History | 19/06/2018 11:15 Aperto tkt. |
| Problem fix | manutenzione completata con successo |