Ticket info
| Ticket number | 19921 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 01/06/2018 14:42 |
| Ticket close time | 05/07/2018 08:49 |
| Affected Link | GEANT Cloud service backup [CLS-bck] - PoP Milano Lancetti backup GEANT IP service backup [GARR AP2] - PoP Milano Lancetti backup GEANT MD-VPN [GARR-BGP-LU-CoC-2] GEANT Peering backup [IAS-bck] - PoP Milano Lancetti backup L3VPN LHCONE GEANT -- PoP Milano-Lancetti L3VPN LHCONE KIAE via AMS L3VPN LHCONE KIAE via BUD Peering KIAE via BUD |
| Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE GEANT MD-VPN |
| Problem type | Other |
| Problem description | GEANT OC will perform a software upgrade on the above router. We are expecting two outages of 15 minutes, however entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 04/07/2018 17:00 |
| Problem end | 04/07/2018 19:00 |
| Subject | GEANT CLS, GEANT IAS, GEANT IP service, GEANT L3VPN LHCONE, GEANT MD-VPN |
| History | 01/06/2018 14:42 GEANT Junos upgrade |
| Problem fix | maintenance completed |