Ticket info
| Ticket number | 19920 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Maintenance |
| Ticket open time | 01/06/2018 14:40 |
| Ticket close time | 06/07/2018 12:47 |
| Affected Link | GEANT Cloud service [CLS] - PoP Milano Caldera GEANT IP service [GARR AP] - PoP Milano Caldera GEANT MD-VPN [GARR-BGP-LU-CoC-1] GEANT Peering [IAS] - PoP Milano Caldera L3VPN LHCONE GEANT backup -- PoP Milano-Caldera backup |
| Affected Service | GEANT CLS GEANT IAS GEANT IP service GEANT L3VPN LHCONE GEANT MD-VPN |
| Problem type | Other |
| Problem description | GEANT OC will perform a software upgrade on the above router. We are expecting two outages of 15 minutes, however entire window is reserved. |
| Problem fixer | Supplier |
| Problem start | 05/07/2018 17:00 |
| Problem end | 05/07/2018 19:00 |
| Subject | GEANT MD-VPN, GEANT IP service, GEANT L3VPN LHCONE, GEANT IAS, GEANT CLS |
| History | 01/06/2018 14:40 Géant junos upgrade |
| Problem fix | Router upgrade successful |