Ticket info
| Ticket number | 19779 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 20/04/2018 09:44 |
| Ticket close time | 26/04/2018 16:40 |
| Affected Link | INGV - Nicolosi -- PoP Catania-Cittadella |
| Affected Service | INGV - Nicolosi (CT) |
| Problem type | Fault |
| Problem description | Assenza di connettivita' |
| Problem fixer | User |
| Problem start | 20/04/2018 09:24 |
| Problem end | 20/04/2018 13:00 |
| Subject | INGV - Nicolosi (CT) |
| History | 20/04/2018 09:44 Aperto tkt - APM: controlli in corso 20/04/2018 09:48 APM: problema elettrico in sede utente 26/04/2018 16:40 Chiuso tkt |
| Problem fix | Risolto problema elettrico in sede utente |