Ticket info
| Ticket number | 19548 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 14/02/2018 11:55 |
| Ticket close time | 28/02/2018 12:00 |
| Affected Link | IISS Ceccherelli - Roma -- PoP Roma - Tizii IISS Volta - Roma -- PoP Roma - Tizii LC Montale - Roma -- PoP Roma - Tizii LS Malpighi - Roma -- PoP Roma - Tizii PoP-RM5 -- PoP-RM2 |
| Affected Service | |
| Problem type | Fault |
| Problem description | PoP Roma Bravetta isolato |
| Problem fixer | GARR |
| Problem start | 14/02/2018 11:39 |
| Problem end | 15/02/2018 11:12 |
| Subject | PoP-RM5 -- PoP-RM2 - IISS Ceccherelli Roma - IISS Volta Roma - LC Montale Roma - LS Malpighi Roma |
| History | 14/02/2018 11:55 aperto guasto 14/02/2018 13:59 escalation 15/02/2018 08:28 Effettuata escalation operatore. |
| Problem fix | ripristinate permute in sala operatori c/o Cineca |